client onboarding


Whether your new here or a returning client, I want to thank you for choosing Love Letters for your design project.

I look forward to working together to craft your ideas into a reality and create a website that you will love!


It’s important to be aligned on expectations so that we are able to work efficiently together and get the most out of the design process.

Here are some important timeframes to note.


response times

I will respond to all messages within 48 hours



9am - 5pm Monday - Friday


please note

Design amendments will take at least 5 days.



What image, look or feel do you want your website to portay?
Which pages are essential to your website

Thanks for submitting!


design process


discover + set up

Complete the questionnaire so that I can get to know you and your business better. Please provide as much info as possible.

This is the information is important to inform the project direction. 


design direction

I will create a document to outline the scope of your project including:

Logos, colour palette, typography and design elements.


content share + build

Once you have approved the design board, you will need to share with me the content for your website. This will be things like product descriptions, business information, product images etc.



 I will create a first draft of your website in 2 weeks of approving the project outlines. You will then have the opportunity to review this and make any changes before publish.